FirstLight offers a variety of mortgage options that’ll work for youWhat’s in it for you?
and your budget. Let FirstLight be there every step of the way.
- Quick and easy pre-approval process
- No surprises
- See Rates
Here’s what we have to offer:
Your home loan toolkit: A step-by-step guide
- 30, 20, or 15 Year Fixed Rate Conventional Loans
- VA Loans
- Adjustable Rate Loans
- Texas Veteran Land Board Home Loans
- Home Equity Loans
Shopping For Your Home Loan: Settlement Cost Booklet
Consumer Handbook on Adjustable Rate Mortgages (ARM): CHARM Booklet
Fill out the form below and one of our Loan Officers will contact you.
Please include contact information and a brief description of your mortgage needs.
MORTGAGE SERVICING INQUIRES, ERROR RESOLUTION REQUESTS AND/OR DISPUTESIf you believe an error has been made on your mortgage loan or have questions pertaining to the servicing of your account, please send us a written statement addressing your inquiry or the error in question. If you are writing about an error, please include documentation to support why you believe we have made an error on your account. Your letter must be signed and contain your full name, property address, loan number and your current contact information so we may follow up with you. Please forward letters and supporting documentation to the address below:FIRSTLIGHT FEDERAL CREDIT UNION
Attn: Mortgage Servicing Dept – Dispute / Inquiry
P.O. Box 4318 , El Paso, Texas 79914
*Non-dispute inquiries can also be addressed by contacting the Mortgage Servicing Department at (800) 351-1670 Ext. 1796 or by emailing us at MortgageInquiry@firstlightfcu.org
Click here for printable Mortgage Error Resolution Form